Globe At Home Prepaid WiFi users can register their SIM cards via the telco's online SIM registration portal. This is required in order to comply with the SIM registration law, which aims to prevent the spread of spam messages and scams. Failure to register your current or new Globe Prepaid WiFi or Xtreme Home Prepaid WiFi SIM card within the specified period will result in deactivation. Therefore, you'll no longer be able to use it for internet access.
SIM card registration is entirely free of charge. All individuals, both local and foreign, and corporate entities using SIMs (Standard SIM and eSIM) purchased in the Philippines for use in devices such as mobile phones and prepaid WiFi kits are covered by the law. Here's everything you need to know about Globe Prepaid WiFi SIM registration, such as the requirements, step-by-step tutorial, and penalties.
How to register your Globe Prepaid WiFi SIM card online?
Here's a step-by-step guide on how you can register your Globe Prepaid WiFi SIM card, whether existing or new, via the online SIM registration portal.
Before you proceed to the procedure, make sure to prepare 1 valid ID with a photo. Here's the list of accepted IDs:
- Passport
- Philippine Identification System ID (National ID)
- SSS ID
- GSIS e-Card
- Driver's license
- NBI Clearance
- Police Clearance
- Firearms' License to Own and Possess ID
- PRC ID
- Integrated Bar of the Philippines ID
- Overseas Workers Welfare Administration ID
- BIR ID (TIN)
- Voter's ID
- Senior Citizen's card
- UMID
- Persons with Disabilities card (PWD ID card)
- Other valid government-issued ID with a photo
Register New Globe Prepaid WiFi SIM
If you purchased a Globe At Home Prepaid WiFi kit on or after December 27, 2022, it is in deactivated mode. To activate its SIM and enable its data services, you need to register it immediately once you set it up. After the registration, you can start using the 4G LTE modem.
Here are the steps to register the SIM of your newly bought Globe At Home Prepaid WiFi:
Step 1: Set up your modem as per the instruction manual. Connect the power adapter to the modem. Turn your Globe At Home Prepaid WiFi device on.
Step 2: Using your mobile phone connected to an active WiFi connection or subscribed to a data promo, open your web browser (Google Chrome or Firefox) and go to the Globe SIM registration website at [new.globe.com.ph/simreg].
Step 3: Enter your 10-digit Globe At Home Prepaid WiFi mobile number and click the "Register" button.
Step 4: If eligible to register, you'll receive a 6-digit OTP (One Time PIN) code through your modem's inbox.
Step 5: Access the modem's inbox. Connect to the Globe At Home Prepaid WiFi network that matches the SSID and WiFi password at the back of the device. On your web browser, open a new tab and enter http://192.168.254.254/ to access the modem dashboard. Log in with the username and password found at the back of the modem. Click the "SMS" menu to see the OTP message. Take note of your OTP.
Step 6: Disconnect from your Globe At Home Prepaid WiFi network and reconnect to your working internet connection.
Step 7: Go back to the online portal page and enter the 6-digit OTP on the registration website. Note that the OTP expires in five minutes.
Step 8: After your OTP is validated, you may now continue with the registration.
Step 9: Fill out all required fields (Name, Birthday, Gender, Address, Nationality, and Type of Registration). Review your information, then click the "Next" button.
Step 10: On the "Verify your identity" page, take a selfie and choose the type of government ID to be uploaded. Click on the "Upload or Take a Photo" button to upload a copy of your valid government ID. (The images must be in PNG, JPG, HEIC, or PDF format and have a maximum file size of 4MB). Enter also the ID number. Then, tap the "Next" button.
Step 11: Tick the required checkboxes, including Globe's Terms & Conditions and Privacy Notice, to confirm your acceptance. Marketing and Promotional Permissioning and Data Sharing are optional.
Step 12: Tap on the "Submit" button to finish the registration process.
A reference number (combination of numbers and letters) will show on your screen. Take note of your reference number. Also, a message will be sent to your modem inbox confirming successful registration.
Register Existing Globe Prepaid WiFi SIM
Active Globe Prepaid WiFi subscribers, prior to the start of SIM registration (December 27, 2022), have a deadline of July 25, 2023, to register their SIMs. If you fail to register within the period specified, your SIM will be deactivated automatically. Therefore, you cannot use the SIM for internet access, messaging, and other mobile services. However, a deactivated Globe Prepaid WiFi SIM card will be given a 5-day grace period to register and get reactivated.
Here are the steps to register the SIM of your existing Globe At Home Prepaid WiFi:
Step 1: Using your smartphone, connect to your Globe At Home Prepaid WiFi network. Make sure it is subscribed to a data promo like HomeSurf.
Step 2: Open your web browser (Google Chrome or Firefox) and go to the Globe SIM registration website at [new.globe.com.ph/simreg].
Step 3: Enter your 10-digit Globe At Home Prepaid WiFi mobile number and click the "Register" button.
Step 4: If eligible to register, you'll receive a 6-digit OTP (One Time PIN) code through your modem's inbox.
Step 5: Access the modem's inbox. On your web browser, open a new tab and enter http://192.168.254.254/ to access the modem dashboard. Log in with the username and password found at the back of the modem. Click the "SMS" menu to see the OTP message. Take note of your OTP.
Step 6: Go back to the online portal page and enter the 6-digit OTP on the registration website. Note that the OTP expires in five minutes.
Step 7: After your OTP is verified, you may now proceed with the registration.
Step 8: Enter all required fields, including Name, Birthday, Gender, Address, Nationality, and Type of Registration. Review your information, then click the "Next" button.
Step 9: On the "Verify your identity" page, take a selfie and select the type of government ID to be uploaded. Click on the "Upload or Take a Photo" button to upload a copy of your valid government ID. (The photos must be in PNG, JPG, HEIC, or PDF format and have a maximum file size of 4MB). Enter also the ID number. Then, tap the "Next" button.
Step 10: Tick the required checkboxes, including Globe's Terms & Conditions and Privacy Notice, to confirm your acceptance. Marketing and Promotional Permissioning and Data Sharing are optional.
Step 11: Tap on the "Submit" button to finish the registration process.
A reference number (combination of numbers and letters) will occur on your screen. Take note of your reference number. Also, a message will be sent to your modem inbox confirming successful registration.
Here's the summary of the tutorial on how to register a Globe At Home Prepaid WiFi SIM card online:
Frequently Asked Questions
Here are the answers to the most asked questions about Globe Prepaid WiFi SIM registration.
How many SIM cards can be registered under a single user?
There's no limit as to how many SIMs may be registered under a subscriber's name.
How to register Globe Prepaid WiFi SIM if a user is a minor?
SIMs for minors (below 18 years old) shall be registered under the name of the parent or legal guardian. To register the SIM, they will be required to present an ID and the consent of the minor's parent or guardian.
How to transfer the ownership of a Globe Prepaid WiFi SIM card?
You can visit the nearest Globe Store to file a transfer of ownership.
What are the additional requirements for Globe Prepaid WiFi SIM for business?
For businesses and organizations to use Globe Prepaid WiFi SIMs, the following information is required:
- Business name
- Business address
- Full name of authorized signatory
Moreover, businesses will be required to submit the following documents:
- Certificate of Registration (SEC or DTI)
- In the case of corporations, a duly adopted board resolution designating the authorized representative, and in the case of other juridical entities, a special power of attorney
What are the requirements to register Globe Prepaid WiFi SIM as a foreigner in the Philippines?
Foreigners will be required to submit the following documents:
Required documents for foreign nationals visiting as tourists:
- Passport (copy of the page where the visa is stamped)
- Proof of address in the Philippines (like booking in a hotel or another type of accommodation)
- Return Ticket to country of origin or any other ticket indicating the date and time of departure from the Philippines
Required documents for foreign nationals with other types of visas:
- Passport (copy of the page where the type of visa is shown)
- Proof of address in the Philippines
- Other relevant document, whichever is applicable: (1) Alien Employment Permit by DOLE; (2) Alien Certificate of Registration Identification Card (ACRI Card) by Bureau of Immigration or other types of official ID card issued by any other visa-issuing agency; (3) School registration and ID for students; (4) Type of travel or admission document validity issued by the DOJ for Persons of Concern (POC)
Note that the validity of SIM cards issued to tourists is only 30 days, after which they will be deactivated. It can only be extended upon the presentation of an approved visa extension. On the other hand, foreigners with other types of visas can obtain SIMs without the 30-day restriction.
What will I do if I lose my Globe At Home Prepaid WiFi device with the registered SIM?
If you lose your Globe At Home Prepaid WiFi device with your registered SIM card, contact Globe and provide your full name, address, birthday, and mobile number. You can contact Globe Telecom through their official Facebook page (https://www.facebook.com/globeph), or you can report it to the nearest Globe store. Your lost Globe HPW SIM will be permanently deactivated for your safety, and you will receive a new SIM with the same mobile number.
What if I submit false information and a fake ID card during SIM registration?
Individuals who submit fraudulent information or fake IDs during the SIM registration process will face six months to two years in prison or a fine between PHP 100,000 and PHP 300,000, or both.
What to do if I experience errors or problems during SIM registration?
You can contact Globe's customer service hotline at 211, send a message to its Facebook Messenger (https://m.me/globeph), or report it to the nearest Globe store. Also, you can call the DICT complaint center via hotline number 1326.
For more info, you can visit https://glbe.co/simregfaq.
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