Globe Prepaid users can register their SIM cards via the telco's online SIM registration portal. This is required in order to comply with the SIM registration law, which aims to prevent the spread of spam messages and scams. Failure to register your current or new Globe Prepaid SIM card within the specified period will result in deactivation, making it useless for voice calls, internet access, text messaging, and other mobile services.
SIM card registration is totally free of charge. All individuals, both local and foreign, and corporate entities using SIMs (Standard SIM and eSIM) purchased in the Philippines for use in devices such as mobile and modems are covered by the law. Here's everything you need to know about Globe Prepaid SIM registration, such as the requirements, step-by-step tutorial, and penalties.
How to register your Globe Prepaid SIM card online?
Here's a step-by-step guide on how you can register your Globe Prepaid SIM card, whether existing or new, via the online SIM registration portal.
Before you proceed to the procedure, make sure to prepare 1 valid ID with a photo. Here's the list of accepted IDs:
- Passport
- Philippine Identification System ID (National ID)
- SSS ID
- GSIS e-Card
- Driver's license
- NBI Clearance
- Police Clearance
- Firearms' License to Own and Possess ID
- PRC ID
- Integrated Bar of the Philippines ID
- Overseas Workers Welfare Administration ID
- BIR ID (TIN)
- Voter's ID
- Senior Citizen's card
- UMID
- Persons with Disabilities card (PWD ID card)
- Other valid government-issued ID with a photo
Reminders for new Globe Prepaid SIM users
If you purchased a Globe Prepaid SIM on or after December 27, 2022, it is in deactivated mode. To activate the SIM card and enable its calls, texts, and data services, you must register it immediately once it is inserted into a mobile phone. If you do not need to use the Globe Prepaid SIM right away, you have until the SIM shelf life expiration date indicated in the packaging to register and start using it.
Reminders for existing Globe Prepaid SIM users
Active Globe Prepaid subscribers, prior to the start of SIM registration (December 27, 2022), have a deadline of July 25, 2023, to register their SIMs. If you fail to register within the period specified, your SIM will be deactivated automatically. Therefore, you cannot use the SIM for calls, texts, and mobile data. However, a deactivated Globe Prepaid SIM card will be given a 5-day grace period to register and get reactivated.
Here are the steps to register your Globe Prepaid SIM:
Step 1: Turn on your device's mobile data.
Step 2: Open your web browser (Google Chrome or Firefox) and go to the Globe SIM registration website at [new.globe.com.ph/simreg]. Visiting the portal doesn't incur data charges.
Step 3: Enter your 10-digit mobile number (example: 9171234567) and click the "Register" button.
Step 4: If eligible to register, you'll receive an OTP (One Time PIN) through text.
Step 5: Enter the 6-digit OTP on the online SIM registration portal. Note that the OTP code expires in five minutes.
Step 6: After your OTP is validated, you may now proceed with the registration.
Step 7: Enter all required fields (Name, Birthday, Gender, Address, Nationality, and Type of Registration). Review your information, then click the "Next" button.
Step 8: On the "Verify your identity" page, take a selfie and select the type of government ID to be uploaded. Click on the "Upload or Take a Photo" button to upload a copy of your valid government ID. (The photos must be in PNG, JPG, HEIC, or PDF format and have a maximum file size of 4MB). Enter also the ID number. Then, tap the "Next" button.
Step 9: Tick the required checkboxes, including Globe's Terms & Conditions and Privacy Notice, to confirm your acceptance. Marketing and Promotional Permissioning and Data Sharing are optional.
Step 10: Click the "Submit" button to finish the registration process.
A reference number (combination of numbers and letters) will appear on your screen when registration is complete. Keep the reference number as proof of registration.
Here's the summary of the tutorial on how to register a Globe Prepaid SIM card online:
Frequently Asked Questions
Here are the answers to the most asked questions about Globe Prepaid SIM registration.
How many SIM cards can be registered under a single user?
There's no limit as to how many SIMs may be registered under a subscriber's name.
How to register Globe Prepaid SIM if a user is a minor?
SIMs for minors (below 18 years old) shall be registered under the name of the parent or legal guardian. To register the SIM, they will be required to present an ID and the consent of the minor's parent or guardian.
How to transfer the ownership of a Globe Prepaid SIM card?
You can visit the nearest Globe Store to file a transfer of ownership.
What are the additional requirements for Globe Prepaid SIM for business?
For businesses and organizations to use Globe Prepaid SIMs, the following information is required:
- Business name
- Business address
- Full name of authorized signatory
Moreover, businesses will be required to submit the following documents:
- Certificate of Registration (SEC or DTI)
- In the case of corporations, a duly adopted board resolution designating the authorized representative, and in the case of other juridical entities, a special power of attorney
I just recently switched to Globe via Mobile Number Portability. Should I still register my Prepaid SIM?
If you just recently transferred or switched to Globe through Mobile Number Portability, you should register your SIM again via the online portal.
I am currently abroad but using a Globe Prepaid SIM. Do I still have to register?
If you are traveling abroad and using Globe's roaming service, you need to register your SIM through Globe's online registration portal to avoid deactivation.
What are the requirements to register Globe Prepaid SIM as a foreigner in the Philippines?
Foreigners will be required to submit the following documents:
Required documents for foreign nationals visiting as tourists:
- Passport (copy of the page where the visa is stamped)
- Proof of address in the Philippines (like booking in a hotel or another type of accommodation)
- Return Ticket to country of origin or any other ticket indicating the date and time of departure from the Philippines
Required documents for foreign nationals with other types of visas:
- Passport (copy of the page where the type of visa is shown)
- Proof of address in the Philippines
- Other relevant document, whichever is applicable: (1) Alien Employment Permit by DOLE; (2) Alien Certificate of Registration Identification Card (ACRI Card) by Bureau of Immigration or other types of official ID card issued by any other visa-issuing agency; (3) School registration and ID for students; (4) Type of travel or admission document validity issued by the DOJ for Persons of Concern (POC)
Note that the validity of SIM cards issued to tourists is only 30 days, after which they will be deactivated. It can only be extended upon the presentation of an approved visa extension. On the other hand, foreigners with other types of visas can obtain SIMs without the 30-day restriction.
What will I do if I lose my mobile phone or device with my registered Globe Prepaid SIM?
If you lose your mobile device with your registered SIM card, contact Globe and provide your full name, address, birthday, and mobile number. You can contact Globe Telecom through their official Facebook page (https://www.facebook.com/globeph), or you can report it to the nearest Globe store. Your lost Globe Prepaid SIM will be permanently deactivated for your safety, and you will receive a new SIM with the same mobile number.
What if I submit false information and a fake ID card during SIM registration?
Individuals who submit fraudulent information or fake IDs during the SIM registration process will face six months to two years in prison or a fine between PHP 100,000 and PHP 300,000, or both.
What to do if I experience errors or problems during SIM registration?
You can contact Globe's customer service hotline at 211 for free, send a message to its Facebook Messenger (https://m.me/globeph), or report it to the nearest Globe store. Also, you can call the DICT complaint center via hotline number 1326.
For more information, you can visit https://glbe.co/simregfaq.
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