How to Register Your GOMO SIM Online via GOMO PH App

The GOMO SIM card registration process is more convenient, as subscribers of the all-digital telco were considered substantially registered from the time they created their account in the GOMO PH app. Check out more details below.

To recap, SIM card registration in the Philippines is completely free of charge. All individuals, both local and foreign, and businesses using SIMs (Standard SIM and eSIM) purchased in the country for use in wireless devices such as mobile phones and portable WiFi modems are covered by the law. Registering SIM is required in order to comply with the SIM registration law, which seeks to curb the increase of spam messages and text scams. Failure to register within the specified period will result in the automatic deactivation of SIM. Thus, it will be unable to make or receive calls, send or receive text messages, or connect to the internet.

Here's everything you need to know about GOMO SIM registration, such as the requirements, step-by-step tutorial, and penalties.

How to register your GOMO SIM card online?

Here's a step-by-step guide on how you can register your GOMO SIM card online via the GOMO PH app.

Before you proceed with the procedure, here are some reminders:

For existing GOMO subscribers

Active GOMO users, prior to the start of SIM registration (December 27, 2022), are considered partially registered from the moment they create an account in the GOMO PH app. All you need to do is ensure your account information is correct and updated.

For new GOMO users

Even before the SIM registration started, GOMO required its customers to register and create an account to activate the SIM and access its services. New GOMO subscribers will continue to follow the same registration process through the GOMO app but will now be criminally liable for providing any false information.

Here are the steps to register your GOMO SIM:

Step 1: Turn on your device's mobile data.

Step 2: Open the GOMO PH app on your Android or iOS device.

Step 3: Enter your GOMO mobile number to log in.

Step 4: You will then receive a 6-digit OTP (one-time PIN) code in your inbox. Enter the OTP in the app for verification.

Step 5: On the registration form, complete the fields, such as Name, GOMO number, gender, birthday, address, type of government ID (along with ID number), and selfie (maximum file size is 4MB). After entering your information, tick the "I agree" checkbox and tap the "Submit" button.

Step 6: You will be prompted with a "Registration complete" notification along with a reference number, which you must save for future reference.

Here's the summary of the tutorial on how to register a GOMO SIM card online:

Frequently Asked Questions

Here are the answers to the most asked questions about GOMO SIM registration.

When can I start to upload my ID to complete my registration?

You may submit your valid ID via the GOMO PH app starting April 19, 2023 to complete your registration.

What ID will be accepted for SIM registration?

Any of the following valid IDs will be accepted in registering your GOMO SIM:

Passport
Philippine Identification System ID (National ID)
SSS ID
GSIS e-Card
Driver's license
NBI Clearance
Police Clearance
Firearms' License to Own and Possess ID
PRC ID
Integrated Bar of the Philippines ID
Overseas Workers Welfare Administration ID
BIR ID (TIN)
Voter's ID
Senior Citizen's card
UMID
Persons with Disabilities card (PWD ID card)
Other valid government-issued ID with a photo

When can I complete the registration of my SIM?

All existing GOMO subscribers have until April 26, 2023, to complete their registration.

How many SIMs can be registered under one name?

You can register multiple SIMs under one (1) name.

What is the SIM registration process for children below legal age?

All minors (below 18 years old) will need to register their GOMO SIM under the name of their consenting parent or legal guardian. For existing GOMO customers, all minors are required to update their account details in the GOMO app by registering under the name of their consenting parent or legal guardian.

I just recently switched to GOMO via Mobile Number Portability. Should I still register my SIM?

If you transferred to GOMO using the Easy Switch SIM, you were considered substantially registered from the time you created your account in the GOMO PH app and provided true and accurate information. GOMO will let you know once you need to update your details, including your valid government ID.

What are the additional requirements for GOMO SIM for business?

For businesses and organizations to use GOMO SIMs, the following information is required:

Business name
Business address
Full name of authorized signatory

Additionally, businesses will be required to submit the following documents:

Certificate of Registration (SEC or DTI)
In the case of corporations, a duly adopted board resolution designating the authorized representative, and in the case of other juridical entities, a special power of attorney

What are the requirements to register GOMO SIM as a foreigner in the Philippines?

Foreigners will be required to submit the following documents:

Required documents for foreign nationals visiting as tourists:

Passport (copy of the page where the visa is stamped)
Proof of address in the Philippines (like booking in a hotel or another type of accommodation)
Return Ticket to country of origin or any other ticket indicating the date and time of departure from the Philippines

Required documents for foreign nationals with other types of visas:

Passport (copy of the page where the type of visa is shown)
Proof of address in the Philippines
Other relevant document, whichever is applicable: (1) Alien Employment Permit by DOLE; (2) Alien Certificate of Registration Identification Card (ACRI Card) by Bureau of Immigration or other types of official ID card issued by any other visa-issuing agency; (3) School registration and ID for students; (4) Type of travel or admission document validity issued by the DOJ for Persons of Concern (POC)

Note that the validity of SIMs issued to tourists is only 30 days, after which they will be deactivated. It can only be extended upon the presentation of an approved visa extension. On the other hand, foreigners with other types of visas can obtain SIMs without the 30-day restriction.

What will I do if I lose my mobile phone with my registered GOMO SIM?

If you lose your mobile device with your registered SIM card, contact GOMO and provide your full name, address, birthday, and mobile number. You can contact GOMO through their official Facebook page (https://www.facebook.com/getgomo). Your lost GOMO SIM will be permanently deactivated for your safety, and you will receive a new SIM with the same mobile number.

What if an individual provides false information and a fake ID card during the SIM card registration?

Individuals who submit fake information or IDs during the SIM card registration process will face 6 months to 2 years in prison or a fine between PHP 100,000 and PHP 300,000, or both.

What should I do if I experience errors, problems, or glitches during SIM registration?

You can contact GOMO's Facebook Messenger (https://m.me/getgomo). Also, you can call the Department of Information and Communications Technology (DICT) complaint center via hotline number 1326.

For more information, you can visit https://www.gomo.ph/faq.html.